Documentation

Build with Merdot's APIs.

API reference, integration guides and configuration specifications for the Merdot products developers integrate directly · Merdot Connect, Vyuha and Merdot AI · plus a release page for every Merdot product. Full technical documentation opens as soon as you create an account, with deeper guides for team and institutional plans.

Request documentation access Explore Merdot Connect

🇮🇳 Built in India · For teams and businesses everywhere

8
Products, each with a release page
REST
JSON API surface
Webhooks
Delivery and alert events
TLS 1.3
Enforced end to end

Product APIs

Three APIs, one developer experience.

Merdot AI

Chat, generate and summarise

Send a prompt, get a response · plus document summarisation, image understanding and multilingual support across every major Indian language.

Open Merdot AI

Merdot Connect

Send Email, WhatsApp & SMS

One endpoint for transactional and bulk messaging across three channels, with delivery-status webhooks built in.

Learn more

Vyuha

Query mentions & sentiment

Pull mentions, sentiment scores and topic clusters into your own dashboards, or subscribe to spike alerts via webhook.

Learn more

Documentation modules

What the documentation covers.

Eight modules take you from first-run configuration through production integration across every Merdot product.

01

Getting Started

Account setup, authentication and first-run configuration across every Merdot product.

02

Merdot AI API

Full reference for chat, generation and document features · request and response schemas, rate limits and usage.

03

Vyuha API

Query mentions, sentiment and topic clusters programmatically, and configure alert webhooks for your own dashboards.

04

Merdot Connect API

Send Email, WhatsApp Business and SMS messages through one endpoint, with delivery-event webhooks and template management.

05

Access & Authentication

API key management, key rotation, workspace roles and permission scoping for team accounts.

06

Webhooks & Alerts

Configure delivery, mention and sentiment-spike webhooks so your systems hear about events the moment they happen.

07

Data & Retention

Data handling, retention policy configuration and export options across every Merdot product.

08

Changelog & Versioning

Release notes, API versioning policy and migration guides for updates across our products.

API overview

Built for developers, from day one.

Our APIs provide programmatic access to messaging, mentions and AI features. Designed for integration with your product, CRM, support desk or internal dashboards.

  • REST APIs with JSON responses
  • Bearer token authentication with key rotation
  • Webhook support for real-time delivery & alerts
  • Rate limiting configurable per plan
  • Full TLS 1.3 enforcement
  • Works from any HTTP client or language
merdot-connect · HTTP
# Send a WhatsApp order update
POST /v1/messages
Authorization: Bearer <api_key>
Content-Type: application/json

{
"channel": "whatsapp",
"to": "+9198xxxxxx",
"template": "order_shipped"
}

Access requirements

Documentation access tiers.

Product overview and getting-started guides are open to everyone. Full API references open with an account; dedicated deployment guides are provisioned by agreement.

Documentation sectionPublicRegistered accountIntegration partner
Product overviewAvailableAvailableAvailable
Getting started guideAvailableFull AccessFull Access
Merdot AI API reference·Full AccessFull Access
Vyuha API reference·Full AccessFull Access
Merdot Connect API reference·Full AccessFull Access
Dedicated deployment guides·On RequestFull Access

Documentation access is provisioned as part of onboarding. Credentials, environments and integration support are scoped to your plan. You start with output, not a blank page.

Credentialed access

Getting-started and API guides open the moment your account is created · deeper integration guides open with a paid or team plan.

Built for integration

REST endpoints and webhooks slot Merdot products into your existing product, CRM or support stack.

Support when you need it

Developer support is available for every plan, with priority response for team and institutional accounts.

Questions

Before you integrate.

Which Merdot product should I integrate first?
For most developers, Merdot Connect: one REST endpoint sends Email, DLT-registered SMS and WhatsApp, and webhooks push real delivery, open and failure events back per message. Keys carry per-channel rate control.
Can I pull listening data into my own dashboards?
Vyuha exposes mentions, sentiment and topic clusters programmatically, and spike alerts can be subscribed to by webhook. Organisation workspaces are provisioned by the Merdot team first.
Does the documentation cover every product?
The API references cover Connect, Vyuha and Merdot AI. Merdot Sites, Studio, Mail, Domains and Pinaka are used through their own consoles; each has a release page linked below describing exactly what it does today.
How do I get credentials?
Getting-started guides open the moment your account is created. Deeper integration guides and dedicated deployment guides open with a team or institutional plan · request access and a person replies.

Release pages

What each Merdot product does today.

Every product has a release page describing exactly what ships. Read it before you scope an integration.

Merdot Private Limited

Access documentation and start building.

Documentation is available to registered accounts. If you need credentials for a team or institutional plan, reach out directly.

Request documentation access Explore Merdot ConnectOpen Merdot AI

MERDOT PRIVATE LIMITED · 4-D, Vardan Tower · Near Sardar Patel Stadium, Navrangpura · Ahmedabad, Gujarat, India 380009 · contact@merdot.com